Mane Hook-Up

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Mane Hook-Up Website Terms and Conditions

1. Introduction Welcome to the official website of Mane Hook-Up (“Mane Hook-Up,” “we,” “us,” or “our”). These terms and conditions (the "Terms") govern your access to and use of the website located at [insert website URL] (the "Website") and all services, products, content, features, and applications offered by Mane Hook-Up through the Website (collectively, the "Services"). By accessing or using the Website and Services, you (“you,” “user”) agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use the Website or Services.

2. Definitions “Content” refers to all text, images, data, audio, video, graphics, software, code, trademarks, logos, and other material available on or through the Website. “User” refers to any individual or entity accessing or using the Website. “Personal Data” refers to any information that can identify or locate a user, including name, address, email, or other identifiable information as defined by applicable privacy laws.

3. Website Services Mane Hook-Up offers services to two types of users:

  • Customers: Individuals seeking to find and book appointments with textured hair stylists in the UK and the US.
  • Stylists: Textured hair stylists looking to manage their online bookings and connect with potential clients . Mane Hook-Up does not employ the stylists listed on the platform and relies on the stylists to provide accurate information about their skills, services, and availability to help customers find the ideal stylist.

Stylists on the platform fall into three categories:

  • Those who work from a salon.
  • Mobile stylists who travel to clients.
  • Stylists who work from their home.

For home-based stylists, their addresses will only be shared with customers after an appointment is requested. Customers must provide mobile stylists with their location details to facilitate travel to the appointment destination. Mobile stylists must provide accurate destination addresses and set average travel times within their accounts to ensure their calendars are managed effectively. Stylists are solely responsible for providing accurate information.

4. Changes to These Terms Mane Hook-Up reserves the right to update, modify, or revise these Terms at any time without prior notice. The updated Terms will be effective upon posting on the Website. Users are responsible for reviewing the Terms regularly. Continued use of the Website after any changes constitutes acceptance of the revised Terms.

5. Eligibility By using the Website, you confirm that you:

  • Are at least 18 years old, or if under 18, you have the permission of a parent or legal guardian to use the Website;
  • Have the legal capacity and authority to enter into a binding agreement with Mane Hook-Up;
  • Will use the Website in compliance with these Terms and all applicable laws and regulations.

6. Account Creation To access certain features of the Website, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information as prompted by the registration process;
  • Maintain and promptly update your account information;
  • Keep your account credentials confidential and not share them with any third party;
  • Accept responsibility for all activities that occur under your account;
  • Notify us immediately if you suspect any unauthorized use of your account.

Mane Hook-Up is not liable for any loss or damage arising from your failure to comply with these account security obligations.

7. User Responsibilities and Conduct Customers are responsible for selecting a stylist that meets their unique hair needs. Stylists are responsible for providing accurate information about their services and pricing. Any disputes regarding service quality should be addressed directly with the stylist.

Customers must provide mobile stylists with accurate location details to ensure timely and efficient service delivery.

Customers can contact Mane Hook-Up for formal complaints. However, payments must be made through the Mane Hook-Up platform.#

You agree not to:

  • Use the Website for unlawful purposes;
  • Post harmful, offensive, defamatory, or otherwise objectionable content;
  • Impersonate any person or entity;
  • Engage in any activity that could harm or disrupt the Website's operations;
  • Attempt unauthorized access to any part of the Website;
  • Use automated systems (e.g., bots) to access the Website without permission.

8. Intellectual Property Rights 8.1. Ownership The Website and all Content, including but not limited to designs, text, graphics, images, videos, software, and trademarks, are the property of Mane Hook-Up or its licensors and are protected by intellectual property laws, including copyright, trademark, and patent laws.

8.2. Limited License Mane Hook-Up grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Content for personal, non-commercial purposes. You may not:

  • Modify, copy, reproduce, distribute, or create derivative works based on the Website or Content without our prior written permission;
  • Use any trademark, logo, or other proprietary information displayed on the Website without our consent.

All rights not expressly granted in these Terms are reserved by Mane Hook-Up.

9. Campaign Participation By participating in any campaigns or submitting nominations through the Website, you agree to comply with the specific Campaign Terms and Conditions applicable to the campaign, which may include eligibility criteria, submission guidelines, and prize terms. By submitting a nomination, you confirm that:

  • All information provided is accurate, complete, and truthful;
  • You have obtained any required permissions, including consent from parents or legal guardians of children under the age of 16;
  • Mane Hook-Up reserves the right to verify eligibility, revoke prizes, or disqualify participants if any information is found to be false or misleading.

10. Privacy Policy Your use of the Website is also governed by our Privacy Policy, which details our practices regarding the collection, use, and disclosure of personal information. By using the Website, you consent to the collection and use of your personal data as described in the Privacy Policy.

11. Disclaimers 11.1. General Disclaimer The Website and Services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Mane Hook-Up does not guarantee that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

11.2. No Endorsement Any opinions, advice, statements, or other information expressed or made available by third parties on the Website are those of the respective authors and not of Mane Hook-Up. We do not endorse or assume responsibility for the accuracy or reliability of any third-party content.

11.3. Reviews and User-Generated Content Mane Hook-Up is not responsible for the content that customers share when leaving a review for a stylist or vice versa. All reviews and user-generated content are the sole responsibility of the individuals who post them.

12. Limitation of Liability Mane Hook-Up is not liable if a stylist does not have the appropriate qualifications or insurance. Mane Hook-Up operates as a marketplace that connects stylists with potential customers and only provides information based on what stylists submit. Customers book appointments at their own risk.

The Website and Services are provided "as is" and "as available" without warranties of any kind, express or implied. Mane Hook-Up does not guarantee uninterrupted or error-free service.

To the fullest extent permitted by law, Mane Hook-Up, its directors, officers, employees, affiliates, agents, licensors, or partners will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Your use of or inability to use the Website;
  • Any errors or omissions in the Content or Services;
  • Unauthorized access to or alteration of your account;
  • Any loss or damage resulting from use of any third-party website or content linked to or accessed from the Website.

In no event shall Mane Hook-Up's total liability to you for any claim arising from or related to the use of the Website exceed the amount you paid (if any) to use the Website or Services.

13. Indemnification You agree to indemnify, defend, and hold harmless Mane Hook-Up, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

  • Your use or misuse of the Website or Services;
  • Your violation of these Terms;
  • Any content you post or submit to the Website;
  • Your violation of any third-party rights, including intellectual property rights or privacy rights.

14. Third-Party Links The Website may contain links to third-party websites, services, or content that are not owned or controlled by Mane Hook-Up. These links are provided for your convenience only, and Mane Hook-Up is not responsible for the content or practices of these third-party websites. You acknowledge and agree that your use of third-party websites is subject to their respective terms of use and privacy policies.

15. Termination of Use Mane Hook-Up reserves the right, at its sole discretion, to suspend or terminate your access to the Website, Services, or account at any time and for any reason, including without limitation:

  • Your breach of these Terms;
  • Inactivity for an extended period;
  • Technical or security issues.

Upon termination, you will no longer have access to your account, and any data or content associated with your account may be deleted. Mane Hook-Up is not liable for any loss or damage arising from the termination of your account.

16. Governing Law and Jurisdiction Mane Hook-Up is a UK-based company, and these Terms are governed by the laws of England and Wales. Any legal proceedings related to these Terms or the Website shall be brought exclusively in the courts located in England and Wales.

However, for users in the US (specifically New York), local consumer protection laws may apply. In such cases, we recommend resolving disputes via mediation or arbitration in New York, subject to the applicable laws.

17. Severability If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall remain in full force and effect.

18. Entire Agreement These Terms, along with the Privacy Policy and any other legal notices or policies posted on the Website, constitute the entire agreement between you and Mane Hook-Up concerning your use of the Website and Services. Any failure by Mane Hook-Up to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Contact Information If you have any questions, comments, or concerns about these Terms or the Website, you may contact us at: